Your personal information is of the utmost importance to us. Here you'll find a clear, transparent overview of how your data is collected, used, and protected at Haji.
A quick overview of the key pillars of Haji's Privacy Policy
Every transaction and data transfer on the Haji platform is protected with 256-bit SSL encryption. No third party can ever access your information.
Your name, phone number, email, or any personal details will never be sold to advertisers or third parties. That is our commitment.
Haji only collects information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our principles.
You may request to update or delete any information on your account. Our support team will process your request within 48 hours.
Haji uses cookies solely to enhance your browsing experience. This page provides a full explanation of which cookies are used and why.
Haji adheres to the principles of GDPR, the international data protection framework. All data processing is carried out with a lawful basis and full transparency.
In Brief: Haji respects your privacy. We collect only what's necessary, store it securely, and never sell it. Reading this policy will give you a complete and clear picture of how we handle your data.
Haji (haji.ws) is an international-standard online gaming and lottery platform. We believe transparency is the foundation of trust — especially when it comes to your personal data. This Privacy Policy ("Policy") explains what information Haji collects, why we collect it, and how we keep it safe.
By registering and using the Haji platform, you are deemed to have accepted this Privacy Policy. We recommend reading it carefully before your first use. If you have any questions, feel free to email us directly at support@haji.ws.
This Privacy Policy is part of Haji's Terms & ConditionsWorks in conjunction with. Both documents should be read together.
Haji collects two types of information — what you provide directly, and what is gathered automatically while you use the platform. Details are outlined below:
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Email address, phone number | Account Communication & Security Verification |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Usage Data | Login times, game history, bet records | Service Improvement & Fraud Prevention |
| Device Information | IP address, browser type, operating system | Security & Technical Support |
| Cookie Data | Session cookies, preference cookies | Improving User Experience |
Haji never stores your password in plain text. Passwords are always kept as encrypted hashes.
Haji uses your information only for specific, legitimate purposes. We never use your data for anything excessive or unrelated. The primary uses are:
Haji never uses your data for automated decision-making that could work against your interests. Any significant decision involves human review.
Haji stores your personal data on internationally certified secure servers. Key features of our security infrastructure include:
Data Retention Period: Your data is retained for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years due to legal obligations, after which it is securely deleted.
Your Responsibilities: Keep your account password and login credentials secure. Never share your login details with anyone. If your password is compromised, change it immediately and notify us.
Haji never sells your personal data to advertisers or third parties. However, limited information may be shared in specific circumstances necessary for operating our services:
Outside of the above circumstances, Haji does not share your information with any third party. Every partner is contractually required to comply with Haji's privacy standards.
Haji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience. Here are the types of cookies we use:
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain Haji services.
Under Haji's Privacy Policy, you have certain important rights that we fully respect:
To exercise any of the rights above, support@haji.wsto send us an email. We typically respond within 48 hours and complete requests within 30 business days.
When verifying your identity, we may ask for certain verification details alongside your request. This is done solely to protect the security of your account.
Haji strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18. If a parent or guardian believes their child has accidentally registered on Haji, please contact us immediately at support@haji.ws.
If Haji detects such an account, it will be suspended immediately and all collected data will be deleted. Protecting minors is our highest priority.
For Parents: Use parental control software on your device and keep your Haji account login credentials out of reach of children.
Haji may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following means:
Continuing to use Haji after any changes takes effect means you accept the updated policy. If you object to any changes, you may request to close your account.
For any questions, requests, or complaints regarding this Privacy Policy, please contact us through the following:
For general questions, visit our FAQ page to view. For more details, Terms & Conditions Read.
Our support team is always here for you. Reach out with any privacy concerns and we will respond promptly and with care.