1. Home
  2. Responsible Gaming
Safe Gaming

Responsible Gaming at Haji —
Keep the Fun. Keep the Control.

Gaming is meant to be fun — that's the heart of what Haji stands for. Responsible gaming keeps you in control and turns gaming into genuine entertainment.

24/7 Support Available
18+ Strict Age Verification
100% Voluntary Limit Setting
Start Safe Learn More
🛡️

Are you in control?

Use Haji's self-assessment tool to check in on your gaming habits and stay informed.

Check Now

Haji's Protection Tools

A quick look at the tools and services Haji provides to support responsible gaming

💰
Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately, and any increase requires a 24-hour waiting period.

⏸️
Take a Break

If you're feeling tired or uncomfortable during play, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You won't be able to log in at all during this period.

🚫
Self-Exclusion

If you feel gaming is getting out of control, you can request to close your account for anywhere from 6 months to permanently. Your decision will be fully respected.

⏱️
Session Time Limits

You can set a maximum time limit for each gaming session. Once the time is up, Haji will automatically notify you and log you out if needed.

📊
View Gaming History

Your full gaming history, win/loss records, and detailed spending breakdown are available in your account dashboard at any time.

🔞
Age Verification

Haji strictly enforces an 18+ policy. Age verification is carried out at registration and before any withdrawal. Access for minors is completely blocked.

What does responsible gaming mean?

Responsible Gaming means using gaming purely as a source of entertainment — not as a way to earn money or escape stress. At Haji, responsible gaming means you decide how much time and money you spend, and you stick to those limits.

Online gaming has become a normal form of entertainment for many people in Bangladesh. However, in some cases gaming habits can spiral out of control, causing harm to personal, family, and financial life. Haji takes this seriously and is committed to building a culture of responsible play.

We believe gaming is best when it stays fun. When it starts to feel like pressure, when you're chasing losses with bigger bets, or when you feel uneasy without it — it's no longer entertainment. Haji's responsible gaming policy helps you recognize that line and encourages you to seek support when you need it.

Principles of Healthy Gaming

To practice responsible gaming at Haji, follow a few simple rules. Stick to them and gaming will always stay an enjoyable experience:

  • Set a Budget Upfront: Decide how much you're willing to spend before you start playing. Once you've reached that amount, stop — don't try to chase your losses.
  • Set a Time Limit: Decide in advance how long you'll play each day. Keep an eye on the clock and stop when your time is up.
  • Treat winnings as a bonus: Don't count on gaming as a source of regular income. Win or lose, treat it as entertainment — that's the mindset to have.
  • Don't play under stress: Avoid gaming when you're angry, upset, or stressed. Your judgment is impaired in these states.
  • Keep Family & Work First: Make sure gaming never comes at the expense of your family, friends, or work.
  • Take Regular Breaks: Extended sessions reduce focus and weaken judgment. Take at least a 10-minute break every hour.

Keep in mind: All responsible gaming tools at Haji are completely free and take effect immediately. Your safety is our top priority.

Is gaming becoming a problem?

We don't always notice when gaming starts becoming a problem. Problem gaming can gradually take a toll on your life. Haji wants you to recognize the warning signs before it's too late.

There are common warning signs of problem gambling that people often overlook. If you recognize any of the signs below, you should seek help promptly. Haji's support team handles these situations with complete confidentiality.

Gaming addiction is a health issue, not a sign of weakness. Reaching out for help at the right time takes courage. Haji is always here for you and will make sure you get the support you need.

Set Your Limits
Daily Limit ৳ 1,000
Weekly Limit ৳ 5,000
Monthly Limit ৳ 15,000

After registering, you can set your own limits from your account settings.

Steps to Getting Help
1
Assess Yourself

Use the self-check questions below to assess your own gaming habits.

2
Set Your Limits

Enable deposit or session limits from your account settings.

3
Take a Break

Activate a cooling-off period or self-exclusion if you need a break.

4
Contact Support

Email us at support@haji.ws or chat with us live.

Problem Warning Signs

If more than three of the signs below apply to you, it may be time to reconsider your approach to responsible gaming.

  • Placing bigger bets to recover losses ("chasing losses")
  • You want to stop but can't — you keep coming back
  • Hiding your gaming from family or friends
  • Skipping work, studies, or family responsibilities to play
  • Borrowing money or dipping into savings to fund your gaming
  • Feeling restless, irritable, or low when you're not playing
  • You need to stake more than before to get the same enjoyment
  • Lying to others or making excuses to yourself about your gaming

Need urgent help? If you feel gaming is having a negative impact on your life, reach out to Haji's support team right away. We handle everything with complete confidentiality.

⏸
Cooling-Off Period

Take a break anywhere from 24 hours to 6 weeks. Your account will be completely inactive during this period.

🔒
Permanent Closure

If you'd like to stop completely, permanent self-exclusion is available. We fully respect that decision.

📞
Live Support

Chat with us 24/7 via live chat or email us directly at support@haji.ws.

👨‍👩‍👧
Family Protection

Concerned about a family member's gaming? Let us know — we're here to help.

Self-Check Quiz

Answer honestly about your gaming habits and find out where you stand

Answer based on your gaming habits over the past 30 days:

1. Have you spent more than your planned budget?

2. Do you find it hard to stop playing?

3. Has gaming been cutting into your family time or work?

4. Do you bet more after a loss?

Great! You're in control.
Your gaming habits look healthy. Keep enjoying responsible play at Haji and stay within your limits.
Stay alert.
Some warning signs are showing. Consider setting a deposit limit or session time limit. Feel free to contact support if you need to talk.
Help is available.
Your gaming habits have reached a concerning level. Please contact Haji support and consider self-exclusion or a cooling-off period.

General FAQ

Answers to the most frequently asked questions about responsible gaming

After registering, go to the "Responsible Gaming" section in your account settings. You can set daily, weekly, and monthly deposit limits separately. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period, but reductions apply instantly.

Your account cannot be reopened before the self-exclusion period ends. Once the period is over, you'll need to contact the support team and go through a cooling-off period. For permanent self-exclusion, the account remains closed for good.

Absolutely not. Haji strictly enforces an 18+ policy. Age is verified at registration, and identity documents are required again before any withdrawal. If an underage account is detected, it is closed immediately.

No, it's completely free. Deposit limits, session time limits, cooling-off, and self-exclusion — all of Haji's responsible gaming tools are free to use at any time.

Haji's 24/7 support team handles gaming concerns with complete confidentiality. Reach us at support@haji.ws or via live chat. We can help with self-exclusion, cooling-off periods, and connecting you to the right resources.

If a family member is struggling with a gambling problem, contact Haji support. We can review the account in question and take the necessary steps. Supporting family members is just as important to us.
Safe Gaming

Play responsibly,
Enjoy the Fun

Sign up at Haji, set your own limits, and start gaming safely. We're with you every step of the way.

Register Now Log In
SSL Secured Encrypted Data 18+ Verified 24/7 Support
বাংলা